Program Director
HealthEfficient
Jessica Jolly, MHA, MPH, NBC-HWC, CHES, CLSSGB is the Program Director of Workforce Development & Operations for HealthEfficient, a not-for-profit, mission-driven organization that supports community health centers and other “safety net” providers in improving clinical and operational performance. Jessica has 15+ years of experience in executive leadership, healthcare operations, public health, organizational development, teaching, and health coaching. She has served in multiple C-suite positions including Chief Operating Officer (COO) and Chief Organizational Development Officer in rural and urban Federally Qualified Health Centers. Jessica is a Certified Lean Six-Sigma Green Belt, a Certified Health Education Specialist, and a National Board-Certified Health and Wellness Coach. She has operational expertise in process engineering and improvement, patient access, customer service, and call center management. Jessica specializes in supporting health centers implement effective and efficient strategies that foster the development, growth, and retention of a strong, diverse, and resilient workforce.
ITuB1 - Which Needles to Move: Designing a Simple, Effective FQHC Executive Dashboard
Tuesday, October 29, 2024
10:30 AM – 11:45 AM PT