Account Executive
Smart Source Healthcare Communications
Barb McLaughlin-Vice President/Principal of Healthcare Division atSmart Source LLC. She has industry accreditation as a “Certified Forms Consultant” assisting her clients implementing efficient work flows for internal and external functionality.
As the inventor of the HandHolder(tm) product she has unique knowledge of helping healthcare with patient communications, to increase institutional revenues, improve patient satisfaction and streamline patient experience.
As a subject matter expert in patient communications Barb has implemented many customized solutions that demystify healthcare to facilitate patient expectations and providers’ needs. Her AI solutions are focused in patient access and operations closing healthcare communications gap.
Barb has spoken at many national healthcare conferences on Patient Communications and has coast to coast client list, including 6 of the top 10 hospitals in the U.S. ( like Johns Hopkins, MedStar Health, Barnes Jewish/Wash U, UCLA Health, NY Presbyterian, University of Maryland Health System).
As a healthcare sales rep for over 30 years, Barb is passionate about helping patients understand healthcare. She is a leader in the healthcare industry with CHC’s a particular passion/focus. The needs of our most vulnerable patients - significant, the funding - challenging.
Our AI communications need only the ability to have a conversation!
IMC2 - AI-Powered Patient Access: Syracuse Community Health’s Journey
Monday, October 28, 2024
1:45 PM – 3:00 PM PT